ReceptionistThe Receptionist, Certificate prepares students for an entry-level administrative support position. A receptionist is the first individual customers and visitors encounter in the organization. The receptionist's role focuses on providing customer service while performing a variety of office tasks including answering phones, greeting and directing customers and visitors, responding to e-mails, and scheduling appointments. The receptionist may also assist with preparing business documents, filing, copying, and processing incoming and outgoing mail.CertificateBusinessCanby,Granite Falls,Jackson,Online,Pipestone,Worthington