Academic Programs
Overview
Computer support technicians solve software and hardware problems, set up computer systems, install new software and hardware, train users, and maintain networks. Support technicians may work directly with computer users in person or provide support over the phone through a help desk. This major provides hands-on training in computer operating system operation, the use of application software, network administration and installation, software installation and removal, computer maintenance and repair, hardware installation, and help desk skills. This training provides the students with practical knowledge needed to solve computer problems.
Locations
Granite Falls, Jackson, Online
Accuplacer test scores determine placement in Math and English courses and may require additional courses to be completed.
| Course Number | Course Title | Credits |
|---|---|---|
| Fall - Year 1 | ||
|
Course Number
Course Title
IT Exploration
Credits
2
|
||
|
Course Number
Course Title
Operating Systems
Credits
3
|
||
|
Course Number
Course Title
Introduction to Networking
Credits
4
|
||
|
Course Number
Course Title
Introduction to Hardware
Credits
3
|
||
|
Course Number
Course Title
General Education Elective (Recommend CMST 1103)
Credits
3
|
||
|
Credits Fall - Year 1
Credits
15
|
||
| Spring - Year 1 | ||
|
Course Number
Course Title
Introduction to Information Security
Credits
4
|
||
|
Course Number
Course Title
PC Maintenance & Repair Software
Credits
3
|
||
|
Course Number
Course Title
Windows Client/Server Administration I
Credits
3
|
||
|
Course Number
Course Title
Customer Service for the Office Professional
Credits
2
|
||
|
Course Number
Course Title
General Education Elective
Credits
3
|
||
|
Credits Spring - Year 1
Credits
15
|
||
|
TOTAL CREDITS
Credits
30
|
||
| Fall - Year 1 | ||
| CST 1101 | IT Exploration | 2 |
| CST 1125 | Operating Systems | 3 |
| CST 1190 | Introduction to Networking | 4 |
| CST 2110 | Introduction to Hardware | 3 |
| General Education Elective (Recommend CMST 1103) |
3 | |
| Credits Fall - Year 1 | 15 | |
| Spring - Year 1 | ||
| CST 1200 | Introduction to Information Security | 4 |
| CST 2215 | PC Maintenance & Repair Software | 3 |
| CST 2224 | Windows Client/Server Administration I | 3 |
| ADSA 1141 | Customer Service for the Office Professional | 2 |
| General Education Elective | 3 | |
| Credits Spring - Year 1 | 15 | |
| TOTAL CREDITS | 30 | |